Start with relevance

An about page should help someone understand whether they would feel comfortable taking the next step. Open with whom you work with and how you approach that work. Your story matters, but the reader should not have to reach the final paragraph to understand why it matters to their decision.

Explain your approach in ordinary language

Instead of listing methods with no context, describe what they mean for the experience of working together. Avoid implying that a particular method guarantees an outcome. Where a specialist term is useful, explain it briefly and link to a fuller service page rather than expanding every detail in the biography.

Make credentials easy to interpret

Separate your qualifications, training and current registrations. Use the exact titles you are entitled to use. Where appropriate, link to a public professional register so visitors can check the information. Keep dates and statuses current. A clear presentation is more useful than an unexplained collection of abbreviations.

Choose an authentic portrait

Use a recent photograph that feels consistent with the way you welcome people in your practice. Check the crop on mobile, particularly around the face. Give the image a useful description and keep the file size appropriate for the web. The portrait supports the introduction; it does not need to dominate it.

Build a natural next step

After learning about you, a visitor may want to understand your services or ask a question. Offer a clear link to each relevant route. Ask a colleague to read the page and tell you what they learned about your approach. If they only remember credentials, consider adding more practical explanation of the experience you offer.